At Newkarts, operated by Mysticmingle Web Solutions Private Limited, we prioritize offering you a smooth, hassle-free shopping experience. In this policy, the terms “we,” “us,” and “our” refer to Mysticmingle Web Solutions Private Limited, while “you,” “your,” and “customer” refer to our valued shoppers. We understand that situations may arise requiring you to cancel a purchase. Please read the guidelines below for clarity on our cancellation process.
You may cancel your order within 24 hours of placing it or before it has been dispatched, whichever occurs first.
To request a cancellation, please contact our customer care team via email.
If your cancellation is eligible, a full refund will be processed back to your original payment method within 5–7 business days.
Once an order is on its way, cancellation is no longer possible. In such cases, you may return the product after delivery, following the procedures outlined in our Return & Refund Policy.
Currently, we cannot accommodate changes to items or shipping addresses after an order has been placed. If you need adjustments, the order must be cancelled (if eligible), and a new order should be submitted.
For any queries related to cancellations, please reach out to our support team at:
mysticminglewebsolutionsprivat@gmail.com
We truly appreciate your understanding and loyalty. For any further clarifications, our team is always ready to provide help.
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