SHIPPING & DELIVERY POLICY

Welcome to Newkarts

Welcome to Newkarts, your ultimate destination for premium men’s and women’s accessories, proudly operated by Mysticmingle Web Solutions Private Limited. Our goal is to provide a smooth, reliable, and convenient delivery experience for every customer. This Shipping & Delivery Policy explains how we handle the processing, dispatch, and delivery of your orders to ensure clarity and efficiency.

In this policy, the terms “you,” “customer,” or “buyer” refer to anyone placing an order, while “we,” “us,” and “our” refer to Newkarts and its team. By placing an order with us, you acknowledge and accept the procedures outlined below. We encourage you to read this information carefully to enjoy a seamless shopping experience.

Shipping Coverage

Currently, deliveries are restricted to destinations within India. Deliveries to locations outside India are not offered at this time.

Order Processing Time

Once your order is successfully placed, our team begins processing it within 1–2 business days, excluding weekends and public holidays. After processing, you will receive an email confirmation containing all relevant order and shipment details.

Estimated Delivery Time

Orders are generally delivered within 3–8 business days. We strive to ensure prompt delivery so you can enjoy your purchase without unnecessary delays.

Unsuccessful Deliveries

If a delivery attempt is unsuccessful due to an incorrect address, the recipient being unavailable, or refusal to accept the package, the order will be returned to our warehouse. In such situations, you may request a re-delivery of your order.

Damaged or Missing Shipments

In case of a damaged delivery, please get in touch with our support team within 48 hours. Photographic evidence may be requested to help us resolve the issue quickly.

In case of lost shipments, we will coordinate with our courier partner to investigate. If the order is confirmed lost, we will provide either a replacement item or a full refund.

Special Shipping Conditions

Certain products may have unique shipping requirements or restrictions due to size, weight, or fragility. Any such conditions will be clearly indicated on the product’s description page.

Contact Us

If you face any issues or have questions regarding your delivery, please contact us at mysticminglewebsolutionsprivat@gmail.com.

Thank You

Thank you for choosing Newkarts. We are committed to ensuring that your orders reach you safely, securely, and on time.