RISK FACTOR POLICY
1. General Risk Acknowledgment
When placing an order on our website, customers acknowledge that online shopping involves certain inherent risks. While we make every effort to provide accurate product descriptions and high-quality images, minor differences in color, texture, size, or finish may occur due to screen settings, lighting conditions, or personal perception. We strongly recommend reviewing all product specifications carefully and contacting our customer support team for any clarifications before completing your purchase.
All products listed on our platform are subject to stock availability. Despite continuous updates to our inventory, unexpected spikes in demand or technical issues may occasionally create discrepancies in stock. In such cases, we reserve the right to adjust, postpone, or cancel orders as necessary. Customers affected will be notified promptly and offered suitable alternatives or refunds whenever applicable.
We strive to depict product colors as accurately as possible on our website. However, differences in device screens, monitor settings, and surrounding lighting may result in slight variations between what is displayed online and the actual product. These variations are normal and do not qualify as defects or misrepresentation.
Once an order has been dispatched from our facility, it is subject to third-party logistics processes. While we partner with reputable courier services, occasional delays, damages, or losses may occur due to unforeseen circumstances beyond our control. In such instances, we will assist to resolve the matter promptly. Customers are encouraged to reach out to our support team immediately if they notice any issues related to shipping or delivery.
Our website operates independently and does not officially endorse or partner with third-party websites or external platforms. We are not affiliated with any other sites, and any claims suggesting such an association should be treated with caution. If you come across third-party content falsely representing or claiming a connection with us, please report it immediately. We disclaim responsibility for transactions, content, or outcomes arising from unauthorized external sources.
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